Store Name: Gløt
Website: https://glot.fi

Welcome to shop at Gløt online store! In this section, we explain our order and return terms that apply to all purchases made from our online store. Please read the terms carefully before placing your order, as by placing an order, you accept these terms.

1. Ordering

Ordering at the Gløt online store is easy and secure. Add the products you want to your shopping cart and proceed to checkout, where you can select your payment method and enter your delivery details. Your order becomes valid once you receive an order confirmation email. The order confirmation contains all details of your order, such as products, prices, and estimated delivery time.

Note:

• Our online store reserves the right to cancel an order if the product is unavailable or if the customer fails to meet payment requirements.
• You can modify or cancel your order before it has been shipped. However, once the order is shipped, no changes can be made.

2. Prices and Payment

All prices on the website are quoted in euros (€) and include value-added tax (VAT). The current VAT rate in Finland is 25.5% The online store reserves the right to make price changes without prior notice.

We accept various payment methods, such as:

• Online banking payments
• Credit and debit cards
• Mobile payments

Payments are processed securely through WooPayments, our payment service provider.yment service providers.

3. Delivery

Delivery times may vary depending on the product. Estimated delivery times for each product are listed on the product page, so please check the delivery time before placing your order.

Delivery Methods:

• Postal Service
• Courier Services

Shipping costs will be added to the total amount at checkout, and they vary depending on your chosen delivery method and delivery location.

4. Return Policy

We offer a 14-day return policy for all products, except for discounted or sale items. The return period starts from the day you receive your order. The returned product must be unused, unwashed, and in its original condition. The product should be returned in its original packaging.

Return Process:

1. Contact our customer service via email (fuckglot@proton.me) and inform us of your return.
2. Customer service will provide return instructions and, if necessary, a return form.
3. Pack the product carefully in its original packaging and include the return form.
4. Send the product back according to the provided instructions.

Return Shipping Costs:
Return shipping is the responsibility of the customer, and the customer covers the return shipping costs. We recommend using a tracked return service, as we are not responsible for any lost returns.

5. Defective Products

If a product is defective or damaged during delivery, please contact our customer service immediately. Defective products can be returned free of charge and will be exchanged for a new one if necessary.

6. Refunds

Refunds will be made using the payment method you selected during the original order, and the refund will be processed within 14 days of receiving the returned item.

7. Exceptions to the Return Policy

The right to return does not apply to the following products:

• Discounted or sale items
• Hygiene products, such as underwear, if opened or used
• Personalized or custom-made items that cannot be returned

8. Complaints and Customer Service

If there is a problem with a product or it does not match your order, please contact our customer service. We will resolve the issue as quickly as possible and offer a replacement or refund if necessary.

Customer Service:
Email: fuckglot@proton.me

9. Validity

These order and return terms may be updated from time to time. Any changes will be published on this page and will take effect as soon as they are posted. We recommend checking the terms before each order.